Privacy Policy

1. Introduction

Welcome to SmartTutor AI. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We collect and process the following types of information:

• Account Information: Name, email address, password, and grade level
• Profile Data: Learning preferences, subjects of interest, and educational goals
• Usage Data: Information about how you use our platform, including quiz scores, flashcard interactions, and learning progress
• Communication Data: Your interactions with our AI tutor and support team
• Technical Data: IP address, browser type, device information, and cookies
• Payment Information: Processed securely through Stripe (we do not store credit card details)

3. How We Use Your Information

We use your information to:

• Provide and personalize our AI-powered learning services
• Generate customized educational content (quizzes, flashcards, learning plans)
• Track your learning progress and provide analytics
• Improve our AI algorithms and platform features
• Process payments and manage subscriptions
• Send service updates and educational content
• Provide customer support
• Ensure platform security and prevent fraud

4. Data Sharing and Disclosure

We may share your information with:

• AI Service Providers: OpenAI (GPT-4), ElevenLabs, HeyGen for content generation
• Payment Processors: Stripe for secure payment processing
• Analytics Services: To understand platform usage and improve our services
• Cloud Hosting: For secure data storage and platform operations
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, regular security audits, and access controls.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time through your account settings.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

8. Children's Privacy

Our service is designed for students of all ages. For users under 13, we require parental consent and comply with COPPA (Children's Online Privacy Protection Act). Parents can review, modify, or delete their child's information at any time.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content. You can control cookie preferences through your browser settings.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through a prominent notice on our platform.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: privacy@smarttutorai.com
Address: SmartTutor AI Privacy Team